Privacy Policy

This website is owned by PLAYONPAD, which is a data controller of your personal data.

We will commit to building trust and confidence levels when handling personal data. We collect, maintain and use the personal data of customers to help us improve our services. When you are browsing through our website, your identity will strictly remain anonymous and we do not collect or possess any of your personal data.

Your personal data will strictly be used to process your order and support your experience throughout this website.

Personal information we collect:

When you visit PLAYONPAD, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

PLAYONPAD collects customer's personal data from the following:

• online registration account for identification purposes (such as your name, billing/ shipping address, contact number and email address )

• order payment transaction reference details (such as payment of goods via Paynow / transaction reference /account number)

• communication between Playonpad & Customers ( for example telephone conversation and e-mail correspondence )

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via playonpad@outlook.com

Use Of Your Personal Data

We collect and use your information for the followings:

• to facilitate the processing of your purchase

• let us process and facilitate the order payments or transactions

• to send the item that you have ordered

• furnish information that you signed up for our newsletter

• to reach you when necessary or appropriate in relation to the product or products you have ordered

• to keep you abreast of development relating to your purchase. For example shipping outcome or status

• investigate any complaints, claims or disputes

• to offer rewards (loyalty and benefits) and ongoing promotions that you may qualify

• to meet statutory legal and regulatory requirements. This includes providing cooperation assistance to law enforcement, judicial and other government agencies.

• We strictly do not publish or share any of your personal data with third parties outside our company

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

Playonpad will not reach you through your contact number for any mobile phone sms advertisement. We will only use your personal data like your cell number to contact you if your order requires our immediate attention. This is to help us facilitate the order and delivery of the item(s) to you.

Should you encounter any misuse of our company name please inform us immediately or if you have any questions, please Whatsapp us at +65 68668 3031 or email us at contact@playonpad.com